This is a newly redefined role reporting directly to the General Manager, Croquet Australia.

The Administration, Communications & Marketing Lead is central to the day-to-day administration, communications, marketing and member relationship management of Croquet Australia, and plays a key role in supporting national events and the coaching and officiating pathways.

This is a highly autonomous role. The successful candidate will be self-motivated, well organised, and comfortable working independently in a remote environment, with regular structure provided through weekly online and teleconference check-ins with the General Manager and broader team.

This position works closely with the Pathways & Participation Coordinator and General Manager to ensure consistent communication and administrative support across pathway, participation and membership initiatives.

Key Responsibility Areas

1. Administration & Membership Systems

Manage and maintain Croquet Australia's CRM, ensuring accurate and up-to-date member, club and stakeholder records.
Provide administrative support across the organisation, including correspondence, reporting, scheduling and general office coordination (all delivered remotely).
Manage multiple concurrent projects, ensuring deadlines, budgets and deliverables are met.

2. Communications & Marketing

Develop and implement marketing and communications activities, including newsletters, social media, website content and promotional materials, to grow awareness and participation in croquet.
Create digital content using tools such as Canva to support digital and social media marketing campaigns.
Prepare reports, updates and presentations for the General Manager and Board as required.

3. Events & Pathways Support

Plan, coordinate and support the delivery of national croquet events, including logistics, communications and stakeholder liaison.

4. Stakeholder Engagement & Reporting

Build and maintain strong relationships with state associations, clubs, members, coaches, officials and other key stakeholders.
Participate in weekly online meetings and teleconference check-ins to report on progress and align priorities.
Undertake other duties as reasonably required to support the objectives of Croquet Australia.

Key Skills & Experience

Essential

A minimum of two (2) years' experience working within sports administration.
Demonstrated experience using CRMs for member or customer relationship management.
Proven experience in planning and coordinating sporting events.
Demonstrated experience creating marketing content, including the use of digital content creation tools, such as Canva.
Strong relationship management skills, with the ability to engage effectively with a diverse range of stakeholders.
Sound project management skills, with the ability to manage competing priorities and deadlines.
Excellent written and verbal communication skills.
High level of self-motivation, initiative and discipline, with a demonstrated ability to work unsupervised in a remote environment.
Strong time management and organisational skills.
Proficiency with standard office software and online collaboration platforms (e.g. MS Teams, SharePoint).
Must be a permanent resident of Australia.
Current Working with Children Card (or State equivalent).

Desirable

Recent or previous hands-on experience using REVSPORT.
Recent experience in a similar role with a state or national sporting organisation.
Preference will be given to candidates located on the east coast of Australia, though applications from all locations will be considered.

Working Conditions

Full time, ongoing position
Salary range $70 - $72k plus superannuation (subject to skills and experience)
Remote WFH role - Australian residents only
Must be able to work unsupervised, with reliable internet access and a suitable home office setup.
Availability to participate in weekly online meetings and teleconference check-ins with the General Manager and team.
Some flexibility in how the working day is structured.
A varied and rewarding role spanning administration, marketing, events and sport development.

Croquet Australia Ltd

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