Who We Are:
Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. Nearby options were limited, and the team was spending too much time and money traveling to their favorite restaurants. They had an idea: bring Chicago’s local restaurant culture inside the office to sell food. It was an immediate hit. When they discovered people from other companies sneaking into their office, they knew they were on to something.

Fooda pioneered the concept of rotating popup restaurants inside offices. Today, we operate in 60 cities with over 100 million meals served and continue to grow rapidly.

Powered by technology and a network of 3,500+ restaurants, we feed hungry people at work through a platform of unique food programs located within companies, office buildings, hospitals, schools, distribution centers, and more. At Fooda, we believe a workplace food program should be something employees love and look forward to every day.

Position Overview:

This is a new role supporting a new client in Indianapolis

The Hospitality Director is responsible for the strategic and operational leadership of top tier café operations, catering services, pantry management, and executive hospitality at the corporate headquarters. This role ensures a seamless, elevated guest and employee experience — from daily café service to executive-floor hospitality — while driving operational excellence, financial performance, and stakeholder satisfaction across all food and hospitality services.

Key Responsibilities:

Café Operations

Oversee daily operations of the corporate café, ensuring a polished, white glove level of service for all guests and employees

Establish and uphold service standards that deliver a premium, hospitality-forward experience at every touchpoint

Develop and enforce standard operating procedures (SOPs) for café service, presentation, and guest interaction

Act as the primary point of escalation for service issues, resolving challenges quickly and discreetly

Catering & Event Services

Direct all catering operations for internal meetings, executive events, board functions, and special occasions

Partner with culinary teams and vendors to design menus that align with client preferences, dietary needs, and budget goals

Ensure food quality, presentation, safety, and sanitation standards are consistently met across all catering events

Manage the end-to-end catering lifecycle, from order intake through setup, service, and breakdown

Maintain a high-touch, concierge-level experience for internal clients, executives, and visiting guests

Pantry Management

Oversee stocking, organization, and presentation of all pantries and micro-kitchens throughout the headquarters

Manage inventory, ordering, and vendor relationships to ensure consistent product availability and freshness

Implement par levels and replenishment schedules to minimize waste and control costs

Monitor pantry quality and cleanliness standards, conducting regular audits and spot checks

Respond quickly to stockouts, special requests, or quality concerns raised by employees or leadership

Executive Headquarters Hospitality

Deliver a premium, white glove hospitality experience tailored to executive leadership, board members, and VIP guests

Coordinate executive dining, private meetings, and high-profile visits with meticulous attention to detail

Anticipate the needs of executives and their guests, proactively resolving issues before they arise

Serve as a trusted liaison between executive assistants, facilities, and hospitality staff to ensure flawless execution

Uphold the highest standards of discretion, professionalism, and polish in all executive-facing interactions

Client & Stakeholder Relationship Management

Build and maintain strong relationships with corporate stakeholders, executive assistants, and department leaders

Lead regular service reviews and gather feedback to continuously improve café, catering, and pantry offerings

Anticipate client and employee needs and proactively deliver solutions

Financial & Administrative Oversight

Manage departmental budgets, P&L, and cost controls across café, catering, and pantry operations

Track key performance indicators (KPIs) including food cost, utilization, waste, and satisfaction scores

Prepare reports and present operational insights to senior leadership

Team Leadership & Development

Recruit, train, and manage a cross-functional hospitality team (café, catering, pantry, and front-of-house staff)

Foster a culture of service excellence, accountability, and continuous improvement

Develop staff through coaching, performance management, and career growth opportunities, with an emphasis on white glove service standards

Compliance & Safety

Ensure compliance with all health, safety, and food handling regulations across café, catering, and pantry operations

Maintain adherence to corporate policies and industry best practices

Qualifications:

Bachelor’s degree in Hospitality Management, Culinary Arts, Business, or related field (or equivalent experience)

7+ years of progressive leadership experience in hospitality, corporate dining, café operations, or catering

Strong background in white glove service, catering, and multi-site food service operations

Experience with pantry or micro-kitchen management and inventory systems preferred

Prior experience supporting executive or C-suite hospitality strongly preferred

Proven financial acumen with P&L responsibility

Excellent leadership, communication, and client relationship skills

Highly organized with the ability to manage multiple priorities in a fast-paced environment, exercising discretion when working with senior leadership

Key Competencies:

White glove service excellence and customer focus

Strategic thinking and problem-solving

Operational efficiency and attention to detail

Discretion and professionalism in executive-facing settings

Team leadership and development

Adaptability and decision-making under pressure

Work Environment:

On-site role within a corporate headquarters environment

Requires flexibility to support early morning, evening, or high-profile executive events as needed

What We’ll Hook You Up With:

Competitive base salary, bonus plan, and stock options, based on experience
Comprehensive health, dental and vision plans
401k retirement plan with company match
Paid maternity and parental leave benefits
Flexible spending accounts
Company-issued laptop
Daily subsidized lunch program (ours!)

Must be authorized to work in the United States on a full-time basis. No recruiters please.

The salary range for this role is $85,000-$95,000. The salary is dependent on a number of factors including but not limited to: work experience, training, locations and skills.

Fooda

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Hospitality Director