Lead with purpose, support people, and make care better

If you’re an experienced aged care leader who believes great care starts with a supported, Aged Care team then this role offers the opportunity to make a real difference every day.

About JewishCare

JewishCare is a leading not-for-profit social services organisation providing high-quality support across aged care, disability, mental health, family and wellbeing services. JewishCare focuses on delivering person-centred care that supports independence, dignity and connection.

About the Role

This is a key leadership role ensuring that consistent, high quality and person-centred aged care services are delivered to clients in their homes. Leading a team of dedicated Aged Care Support Workers this role will:

Provide operational leadership, guidance and mentoring to a distributed team of Support Workers.
Drive service quality, staff development, and best practice, fostering a culture of excellence, professionalism and continuous improvement.
Ensure delivery of services is compliant with quality standards and organisational policies.

The role works collaboratively with the Quality & Clinical Practice Team and clinically qualified staff whenever a client's needs require advanced clinical assessment, specialised input, or complex care planning.

You will:

Lead, coach, and support a distributed workforce of Aged Care Support Workers
Provide regular supervision, performance feedback and professional guidance
Conduct competency assessments and support ongoing skill development
Embed best-practice care, compliance and organisational quality standards
Support recruitment, onboarding and workforce capability building
Monitor service quality, address issues and drive continuous improvement
Work closely with clinical staff to support clients with complex needs
Ensure accurate documentation, incident reporting and WHS compliance
Build trusted relationships with clients, families, staff and stakeholders

What We’re Looking For

We are seeking:

Experience coordinating or supervising a team in aged care, community services, or health
Strong knowledge of aged care standard compliance, and best practice
Demonstrated experience in coaching, mentoring and workforce development
Confidence conducting performance discussions and competency assessments
Strong organisational, documentation and time-management skills
Proficiency using workforce and client management systems

Mandatory:

NDIS Worker Check
NSW Driver Licence
Cert IV in Aged Care or related discipline

Desirable:

Experience working with culturally diverse communities
Understanding of Jewish values, heritage, and culture

Why JewishCare?

At JewishCare, you’ll join a compassionate, professional team who live our values:

Mishpocha – Community and connection
Chessed – Kindness and care
Professionalism – Excellence in practice
Integrity – Honesty and trust
Inclusivity – Respect for allention to detail.

JewishCare NSW

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