We’re Hiring: Store Operations & Customer Service English & French Speakers | ORCA E-Bike Rental & Sales We’re looking for a reliable, organised team member who speaks fluent English and French to support our customers and daily store operations. Schedule Full-time, 5–6 days per week. Weekend shifts may be required. Details will be discussed at the interview. What you’ll do Welcome customers and answer enquiries in-store, by phone, WhatsApp and email. Explain bike rentals, sales, rent-to-own plans, battery swaps, repairs and after-sales services. Help customers complete the rental process. Check payments, deposits, customer IDs, bike numbers, batteries and chargers. Handle bike returns, repair bookings and customer support. Use iPads, our management system and Gmail to maintain accurate records. Work with mechanics, colleagues and management to keep the store running smoothly. What we’re looking for Fluency in both English and French. Strong attention to detail and willingness to follow procedures. Reliable attendance and punctuality. Ability to manage multiple tasks and stay calm during busy periods or difficult customer conversations. Willingness to ask when unsure and check before making promises to customers. Experience in customer service, retail, hospitality, reception or administration is an advantage. What we offer Reliable, on-time pay. Training and ongoing support. A supportive team with clear, direct communication. Practical experience across store operations. Opportunities to take on more operational responsibilities as you develop. * Employer sponsorship may be considered for suitable long-term employees, subject to eligibility and business needs. Interested? Send us your CV and availability, and tell us about your English and French language skills.

ORCA RIDE

Latest Jobs

Front Desk Receptionist