Assistant Manager – Smith & Deli Degraves

Smith & Deli is looking for an experienced and energetic Assistant Manager to join the leadership team at our Degraves Street deli in the heart of Melbourne’s CBD.

Smith & Deli has been part of Melbourne’s food scene for more than a decade, building a reputation for seriously good food, generous hospitality and doing things a little differently. Our Degraves Street venue brings the Smith & Deli experience into the city – a bustling deli by day, with sandwiches, coffee, pastries, market plates and grab-and-go favourites, transitioning into a relaxed food and drinks offering in the afternoon and evening.

We’re looking for someone who loves hospitality, enjoys being on the floor and knows how to bring out the best in a team.

Working alongside our Deli Manager, you’ll help lead the day-to-day operation of the venue: keeping service running smoothly, supporting and developing the team, maintaining high standards and making sure every customer who walks through the door has a great experience.

What you'll be doing

You’ll support the Deli Manager across all aspects of the venue, including:

Leading shifts and keeping service running smoothly
Supporting, training and motivating our front-of-house team
Assisting the Deli Manager with stock re-ordering
Helping manage labour, rostering, stock, waste and other key venue targets
Maintaining excellent presentation, food safety and operational standards
Opening and closing the venue and completing daily procedures
Helping create a positive, accountable and genuinely enjoyable team culture

About you

You’ll ideally have previous experience as an Assistant Manager, Supervisor or senior hospitality team member ready to take the next step.

More importantly, you’ll be someone who takes ownership. You notice what needs doing, you’re comfortable making decisions and you don’t need to be asked twice.

You’ll be organised, calm under pressure and confident leading a team through a busy service. You care about the details, but you also understand that great hospitality is ultimately about people.

Experience with coffee, food service and licensed venues is a plus, but a great attitude, strong leadership skills and a genuine love of hospitality matter most.

The hours

This role includes a mix of daytime and evening shifts, as well as at least one weekend day each week.

There are some evening closes, but this isn't a late-night hospitality gig – we're generally finished by around 9.30pm.

Why Smith & Deli?

We're an independent Melbourne hospitality business that has been a trail-blazer in the Australian food scene. We have grown from a neighbourhood deli into a multi-venue business with a rapidly growing online delivery operation and plenty more planned for the future.

And while our food happens to be plant-based, you absolutely don't need to be vegan to work with us. You just need to care about great food, great service and being part of a great team.

If that sounds like you, we'd love to hear from you.

Smith & Deli

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