The Facilities Manager is responsible for the development, procurement and delivery of the capital and maintenance programs at People First Stadium to create and maintain high quality and leading-edge facilities, to deliver amazing customer experiences and fan engagement, and enhance operational and commercial performance.

Key Tasks

Develop, implement and manage the effective delivery of all planned and unplanned maintenance and capital works programs for the venue.
In consultation with the General Manager, People First Stadium and SQ Assets and Facilities Unit prepare tenders, review applications, award contracts and administer all maintenance and service agreements and contracts for the venue, reviewing these on an annual basis to ensure they are running efficiently and effectively.
Develop and manage the annual maintenance and facilities budgets to proactively and flexibly adapt to business priorities and requirements.
Provide timely and concise reporting to the General Manager, People First Stadium and SQ Assets and Facilities Unit (e.g. financial KIPI for capital and maintenance programs).
Manage the administration and maintenance of the TechnologyOne Asset Maintenance System for the venue, including the management of work orders, maintenance schedules, the asset register and the coordination of periodic asset stocktakes.
Manage significant projects to create high quality and leading-edge facilities that deliver on the expectations of venue hirers and facilitate amazing customer experiences by working closely with SQ and internal venue stakeholders, design consultants, building contractors and service providers, including the development of specifications, scopes and implementation of the procurement process.
Foster positive and effective working relationships with key stakeholders, including venue hirers, contractors and tenants, and communicate effectively with them to ensure high level standards of service are met.
Provide strong leadership, development and support to the facilities team, promoting and shaping the team’s culture consistent with SQ’s culture, values and objectives.
In consultation with the Events Department, arrange services, equipment and set up requirements to meet the needs of hirers and facility users to deliver amazing customer experiences and fan engagement.
Maintain a safe environment for staff and patrons in accordance with relevant legislation, including Workplace Health and Safety and ensure project sites conform to current environmental and safety standards.
Ensure all work is undertaken in accordance with SQ’s policies and procedures, particularly in the areas of workplace health and safety, equal employment opportunity, workplace harassment, bullying and discrimination.

About You

Relevant qualification or equivalent relevant experience.
Minimum five (5) years’ experience in facilities and/or maintenance management.
Experience in building services, construction and maintenance management.
Facility Management experience working large multi-faceted facility.
Building industry related tendering and procurement experience.
Strong project and program management, prioritisation, and time management skills.
Comprehensive experience in the management and use of Asset Management Systems.
Experience in the management of service maintenance, condition-based maintenance and responsive maintenance in complex facilities.
Demonstrated experience in the management of capital works and comprehensive knowledge of building construction principles.
Experience in managing service and maintenance contracts.
Knowledge of WHS Act and regulations and other building industry related legislation, codes and standards.
Excellent communication skills and experience in preparing written reports, procedural documentation and budgeting.
Demonstrated ability to direct, guide, motivate and delegate staff towards the timely achievement of specific goals and objectives.
High work ethic, commitment to professional presentation, ethic practice and flexibility in the workplace.

If this position or working at SQ has intrigued you and you're driven to join us on our journey, apply now via the Stadiums Queensland Careers page

At SQ, we strongly encourage applicants from all backgrounds and life experience to apply. We promote a safe, inclusive and respectful workplace, enabling all staff to feel valued and thrive in a rewarding team and culture. So you can shine through this recruitment process, please let us know if you required any additional support or adjustments, such as interpreting services, physical requirements, or assistive technologies.

About the venue

People First Stadium is the Gold Coast's newest sporting and entertainment stadium with a capacity of 27,500 spectators, which is capable of being extended to accommodate approximately 40,000 patrons in the future. It features an AFL oval and is capable of hosting cricket matches, concerts, festivals, athletics events and football (soccer) matches. People First Stadium is the proud home ground of the Gold Coast SUNS AFL and AFLW teams.

The stadium is located adjacent to the Carrara Sporting Complex on the site of the old Carrara Stadium and has been designed to be an iconic landmark of the Gold Coast.

Top five reasons for wanting to join the SQ Team…

Innovative & Fun – with a calendar of world-class events and sporting fixtures, why wouldn’t you want to be a part of something big, and also provide local communities with an awesome customer-centric experience.
Achievement & Challenge – if you thrive on challenge and recognition, SQ may be perfect for you. This is an organisation where employees contribute to make a difference and receive recognition for their professionalism and results.
Learning and Development – SQ wants to develop future leaders and specialists in their fields. SQ offers exciting career opportunities at some of the best facilities in the world.
Teamwork – we are supportive, enthusiastic, and passionate – One team, One dream, One SQ enabling us to deliver world-class experiences and celebrate the successes
World Class Venues – If you have ever attended one of our venues, you’ll already know, our venues are both historic and iconic, and create a stage for memorable sporting and entertainment events delivered with the highest level of environmental sustainability and social governance.

With some of the most entertaining products and services on offer, it is no wonder people want to join the Stadiums Queensland team!

Stadiums Queensland

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Facilities Manager - People First Stadium