The Role

-Lead the customer experience: warmly welcome guests, take orders, and manage

service flow.

-Maintain an inviting and tidy café environment. Think clean counters, organised

display of pastries, and a welcoming atmosphere.

-Handle transactions and manage stock: including daily cash reconciliations and

coordinating product availability between the front and bakery.

-Champion our brand values: demonstrate passion for quality, care for local and

sustainable sourcing, and enthusiasm for our unique offerings.

-Produce consistent, quality, barista quality coffe every time.

What Makes You a Great Fit
We’re looking for someone who:

-Truly loves the bakery scene and has plenty of passion for sourdough, croissants, coffee
and bakery culture.

-Has exceptional customer service flair: proactive, warm, and attentive.

-Can multitask and thrive in a fast-paced environment. Early mornings, quick service,
and navigating busy peaks.

-Shows pride in presentation and cleanliness. Our place may be small, but first
impressions are everything.

-Believes in ethically sourced, high-quality food and can proudly share our values with
customers.

Perks & Benefits
-Be part of a unique, community-focused bakery with devoted locals and great buzz.

-Work closely with a passionate husband and wife founder duo and a small, dedicated
team.

-Competitive salary, plus opportunities for additional benefits (e.g., staff discounts,
tastings of new product runs).

-A fun and creative, ever-evolving product range

-Be a central part of a growing, local business that champions sustainability and
quality.

How to Apply
If you are keen to help us deliver standout customer service and keep the front of house
running like clockwork, send your resume and a short cover letter to
info@backalleybakes.com.au with the subject line “Barista/all rounder application"

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