Your new company
We are seeking an enthusiastic and customer-focused Casual Visitor Centre Officer to join the team at one of Tasmania’s most significant heritage and tourism destinations.
This is a public-facing role suited to someone who enjoys engaging with visitors, sharing stories of place and history, and contributing to the smooth day-to-day operations of a busy visitor centre. Casual hours will be offered on an as-needed basis, including weekends and peak tourism periods.
Your new role
Working as part of a small, dedicated team, you will play a key role in delivering a welcoming and informative visitor experience. You will support front-of-house operations while also assisting with administrative and curatorial tasks that help bring the site’s stories to life.
Key responsibilities
- Providing high-quality customer service to visitors, groups and tour operators
- Engaging confidently with the public and responding to enquiries in person, via phone and email
- Ticketing, point-of-sale transactions and general visitor centre administration
- Assisting with basic curatorial duties, including exhibition upkeep and collection support
- Supporting events, tours and special activities as required
- Ensuring the visitor centre is presented to a high standard at all times
What you'll need to succeed
- Excellent communication and interpersonal skills
- A genuine passion for customer service and visitor engagement
- Strong administrative skills and attention to detail
- An interest in history, heritage, museums or cultural tourism (desirable)
- Ability to work independently and as part of a team
- Flexibility to work casual hours, including weekends
- A valid RWVP (employment)
What you'll get in return
- Casual hourly rate of $35 per hour
- The opportunity to work at a renowned heritage attraction and key tourism destination in Tasmania’s north-east
- A varied role combining customer service, administration and curatorial support
- A friendly, supportive team environment
What you need to do now
If you’re looking for a rewarding casual role where you can combine customer service with storytelling and heritage, we’d love to hear from you. Apply now with your resume and a brief summary outlining your suitability for the role.
LHS 297508 #2993306 - Peter Sereno
