Your new company
Hays Recruitment is pleased to support the recruitment of a highly motivated Business Support Officer to work within the Queensland Government in Rockhampton.
Your new role
• Office Reception coverage, includes but not limited to managing incoming and outgoing mail and packages, phone calls
• Fleet administration
• Vehicle bookings using UMS
• Checking logbooks and fuel invoices for discrepancies
• Entering odometer readings
• Tracking vehicle applications
• Recording of paper files using Content Manager database
• Perform spare computer updates
• Perform ad-hoc administrative duties
• Ensure compliance with organisational policies and procedures (AO3) Position Description duties:
• Provide efficient and high standards of customer service to QBuild customers.
• Undertaking travel bookings including flights, accommodation, charters, ferries and car hire within required time frames.
• Effectively monitor and manage internal and external correspondence, incoming and outgoing telephone calls and ensure responses are provided within required time frames.
• Willingness to work within a fast-paced environment with KPI’s and mechanisms to measure and monitor performance.
• Ability to connect with industry, local suppliers and internal and external stakeholders to ensure the timely and effective delivery of services.
• Demonstrate professionalism and be a positive contributor to a great team and culture while being prepared to perform recurring work.
• Be dedicated to customer satisfaction, and within boundaries, develop an outcome which achieves both customer and business objectives.
• Ensure high standards and accuracy when compiling documents and reports or updating records and information systems (i.e., in Ellipse and Microsoft Office).
• Demonstrate initiative and be a team player by appropriately handling enquiries to senior staff in their absence within expected timeframes.
• Develop and maintain procedures, manuals and registers while being a contributor to improving existing procedures.
• Effectively undertake general administration functions as required.
What you'll need to succeed
The successful candidate will have the following:
Proficiency in Word, Excel, PowerPoint, and Outlook
Sound typing skills with good accuracy
Ability to work independently and as part of a team
Strong communication skills, including the ability to interact with executive-level staff, including Directors
Ability to work under pressure to meet deadlines
Capability to handle repetitive tasks
Previous government experience is essential
What you'll get in return
In return, you will be offered a casual contract working full-time hours Monday to Friday. This role is based in Rockhampton, offering $51.12 per hour plus superannuation, with weekly pay! This position has the potential to become ongoing or permanent for the right candidate.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Rebecca Homewood at (07) 4960 1126.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
LHS 297508 #2977475 - Rebecca Homewood
