Housekeeping, Guest Services & Food & Beverage All-Rounder Alzburg Resort – Mansfield, VIC Casual | 32.31 – 40 per hour Join a resort where every day feels like an escape. Located in the heart of Mansfield, Alzburg Resort is a well-established 4-star property and a gateway to Victoria’s spectacular High Country and Mt Buller. With 44 well-appointed rooms including Studios, Spa Rooms and Apartments, we welcome guests year-round who come to relax, explore, and experience the area. During the winter season, the resort also operates an onsite Tour Company and Ski Hire outlet, creating a vibrant and energetic environment for both guests and staff. We are currently seeking a reliable and motivated All-Rounder to support our housekeeping, laundry and food & beverage operations. This is an excellent opportunity for someone who enjoys variety, takes pride in delivering great service, and thrives in a friendly hospitality environment. Please note: Accommodation is not provided, however shared housing options are available in Mansfield. The Role As an All-Rounder, you will play an important role in ensuring guests enjoy a comfortable and memorable stay. Your day may include preparing rooms, assisting with laundry, supporting breakfast service, or helping maintain the welcoming presentation of the resort. Key Responsibilities include: Housekeeping & Laundry • Cleaning of guest rooms and public areas to resort standards • Operating laundry equipment and managing linen organization • Maintaining a high level of cleanliness and presentation throughout the property Food & Beverage Support • Assisting with basic food & beverage service during peak periods (e.g., breakfast setup, coffee/tea service, clearing tables). • Clearing tables and maintaining dining area presentation • Delivering friendly, professional guest service General Duties • Working both independently and collaboratively within the team • Following rotating rosters including early mornings, weekends and public holidays • Adhering to workplace health and safety standards About You You are dependable, detail-focused and enjoy working in a guest-focused environment. • Previous housekeeping or laundry experience preferred • Hospitality or food & beverage experience advantageous but not essential • Strong attention to detail and time management • Ability to work efficiently in a fast-paced environment • Positive attitude and strong teamwork skills ____ Why Join Alzburg Resort? • Opportunity to be part of the Alzburg Snow Sports Centre & Ski Hire operation during winter • Staff discounts on ski hire, transport and selected resort services • Training provided on resort systems and procedures • Supportive and welcoming team culture • Work in the heart of Victoria’s stunning High Country ____ Apply Now If you enjoy hospitality, take pride in delivering great service, and want to be part of a friendly resort team, we would love to hear from you. Hourly rates, penalty rates, allowances, and other entitlements paid meet or exceed the Hospitality Industry (General) Award 2020 Please submit your application along with a brief cover letter outlining why you would be a great fit for the role. For questions about the role, contact the General Manager at (03) 5775 7400. Only shortlisted applicants will be contacted.
