Caring for our city, creating a future for all
Our people are passionate about their communities and connected to their teams. They’re motivated by our genuine commitment to diversity and inclusion, and our clear, compelling plan for our global city: Sustainable Sydney 2030 – 2050 Continuing the Vision.
Be part of a purpose-led organisation with care at its core. You’ll make a difference by acting in the best interests of our communities and city. Be better together with collaborative and inclusive partnerships. Embrace possibilities and be open to new ideas and creating bold solutions.
About the role
Are you interested in delivering excellent customer service and supporting the smooth operation of sports facilities and events? We’re seeking a motivated and organised Bookings and Events Officer who enjoys working in a dynamic, people-focused environment and thrives on balancing customer service, administration and operational coordination in a community setting to join our recreation precinct team.
In this role, you’ll manage the end-to-end booking process for a range of community, sporting and event uses across our precinct facilities. Working closely with the Precinct Manager and the precinct team, you’ll coordinate event logistics, support front-of-house service delivery, and ensure bookings are managed efficiently, compliantly and with a strong customer focus.
You’ll regularly engage with a diverse range of hirers, sporting groups and internal teams, providing clear guidance on venue use, policies and procedures. You’ll also support day-to-day facility operations, maintain accurate records and contribute to continuous service improvement as the precinct continues to grow and evolve.
We’re looking for someone with:
- experience in bookings administration, customer service, venue support or event assistance within a sports and recreation environment
- good organisational and communication skills, with the ability to manage competing priorities and work collaboratively with others
- experience with point-of-sale and booking systems, and Microsoft Office applications, or the ability to learn quickly
- the ability to work a spread of hours, working a roster that includes weekdays, weekends and nights, and be available to work across multiple locations within the Local Government area
- current First Aid Certificate or willingness to undertake relevant training.
Download position description.
The recommended applicant must complete a pre-employment health declaration, medical assessment, criminal history and working with children check.
What we can offer you
You’ll work with passionate, welcoming and supportive people who care for our communities and create a future for all.
Flexible working
- 3 days of care and cultural leave each year for health and wellbeing activities, cultural and religious days or events of significance
- Collaborative approach to flexible working
Professional development
- Leadership and management development program
- Further education program providing reimbursement of course fees, and study and exam leave
- Opportunity to attend external courses and conferences
- Long service and employee recognition awards
- Employee assistance program offering free, confidential counselling
Supporting families
- 26 weeks paid parental leave and 6 weeks paid partner leave
- Paid and unpaid adoption and long-term fostering leave
- Paid superannuation for up to 52 weeks of parental leave
- Part-time and job-sharing options available
- Supportive return-to-work environment
Inclusive culture
- Recognised as an Inclusive Employer by the Diversity Council of Australia
- Active employee networks including City Women, City Pride, DiverseCity, Inclusive City, Young Professionals and Aboriginal and Torres Strait Islander network
- Recognised family inclusive workplace
- Veteran employment supporter
Find out why a career at the City of Sydney might be right for you.
