The role will sit within ICT Operations and provide Level 3 support, while playing a key role in the delivery of several high-priority initiatives:
- Upgrade or replacement of the SCOM monitoring platform
- Upgrade of the on-premises Exchange 2016 server (hybrid deployment)
- Decommissioning of legacy Domain Controllers
- Migration of distribution groups from on-prem Active Directory to Azure AD
- Support the upgrade of the Veeam backup platform
Candidate Profile: We are looking for a proactive, delivery-focused infrastructure specialist with strong Microsoft ecosystem experience, who can operate autonomously in a fast-paced environment.
Essential experience:
- Strong hands-on experience across Microsoft technologies including Windows Server, Active Directory, Group Policy, and Microsoft 365/Azure AD
- Demonstrated experience with Exchange (hybrid), VMware, SCCM/Intune, SCOM and Veeam
- Proven track record delivering infrastructure upgrades, migrations and decommissioning activities
- Experience providing Level 3 support and resolving complex technical issues
Key capabilities:
- Ability to manage multiple concurrent priorities and projects
- Strong troubleshooting and problem-solving skills
- Confident working independently with minimal ramp-up
- Strong communication skills, with the ability to engage across technical and non-technical stakeholders
Ideal candidate:
- Has delivered similar infrastructure uplift programs end-to-end
- Comfortable in hybrid (on-prem + cloud) environments
- Brings a pragmatic, solutions-focused approach and can quickly add value
- Previous exp in a gov environment would be great and legal environment would be a bonus but not a necessity.
LHS 297508 #2998120 - Vaibhav Singh
