Front of House & Guest Services

The Commons Collective - The Big Group • Full-time • 17 Moubray Street, Melbourne VIC, Australia • 3d ago

About Us:

At The Big Group, we are all about the essence of true hospitality, made for the 21st century. From sourcing ingredients, training our staff, and curating the details, the great Art of Australian Hospitality is its ability to flex from formal to relaxed, ultra-contemporary to authentically multicultural, and to show everyone a good time. When it comes to our team, Fun is Fundamental! We believe that a dynamic and enjoyable work environment is key to delivering exceptional service. Our team is passionate, energetic, and dedicated to creating memorable experiences for our guests while having a great time doing it!

Our Venue:

The Commons Collective is here to push the boundaries. Take one unique, heritage-listed building that has been reimagined into a variety of eclectic spaces. Style those spaces into a trusted, welcoming environment that connects people with delicious food every time.

The Restaurant:

Open Thursday to Sunday, The Commons comprises of multiple hospitality venues catering to casual dining, formal dining and private events. Our calendar features a range of unique experiences and seasonal activations, including Bottomless Brunch with Malfy Gin, Bottomless Pasta, and Christmas in July, ensuring every visit offers something new and memorable. This makes the work feel more engaging and less repetitive for the team.

We also have exclusive restaurant collaborations with some of the world's leading chefs. These opportunities provide valuable exposure for the right candidates.

Your Role will Include:

Working collaboratively in a high end, fast-paced environment with Front of House and Back of House teams to deliver smooth, well-executed service.
Strong understanding of menu items and dietaries, and identify quality ingredients.
Providing outstanding food and beverage service within the Restaurant.
Always maintaining a professional and welcoming presence.

Desired Experience and Skills:

Previous supervisor experience preferred.
Current Victorian RSA certificate.
Deliver high-level customer service with confidence and professionalism.
Immaculate presentation and a can-do attitude – our team brings the energy and vibe to events!
Ability to carry 3 plates, any more is a welcome bonus (and we would like to see it!)
Barista experience highly regarded.

How to Apply:

If you are passionate about hospitality and have the skills and experience to excel in this role, we invite you to send us your resume.

To Find out more about us:

https://thebiggroup.com.au/about-us/

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