Are you an experienced hospitality leader looking to take the next step in your career? We are seeking a dedicated Assistant Venue Manager to help oversee daily operations across both of our venues: The Carpenter's Ruin and The Walrus.
Key Responsibilities
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Shift Leadership & Guest Service: Lead floor service, run pre-shift briefings, handle guest issues, and ensure strict adherence to RSA rules and venue procedures. Take full ownership of shifts in the Venue Manager's absence.
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Operations & Administration: Assist with rosters, stock ordering, checking deliveries and invoices, completing opening/closing checklists, and maintaining accurate venue records.
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Creative Concepts & Offering: Collaborate with management to pitch, trial, and execute creative ideas across our drinks program, food offerings, and venue events. Bring innovative approaches to seasonal produce, presentation, and overall guest engagement.
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Showcasing the Experience: Engage with guests to highlight daily specials, detail food and beverage offerings, and ensure the team is confident delivering new event or menu concepts.
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Team & Culture: Train and support new team members, foster a positive and respectful workplace, and lead by example in communication and presentation.
What We’re Looking For
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Proven experience in shift management or senior floor roles within a quality-driven venue.
- Consistent weekend availability.
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Valid Responsible Service of Alcohol (RSA) certification.
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A creative mindset with ideas for enhancing drinks, food offerings, and overall venue atmosphere or events.
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Strong leadership, team-building, and communication skills.
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High attention to detail with operational procedures and day-to-day admin.
How Success is Measured
Success in this role means driving smooth, well-organized shifts, fostering a supported team, keeping administrative tasks on track, and delivering outstanding guest experiences through dynamic venue offerings.
How to Apply
Submit your resume and a brief cover letter outlining your hospitality and leadership experience and why you're interested in the role here via Scout, or directly at hello@thecarpentersruin.com.au
