Company Overview
The Picklr is positioned to be one of the most influential voices in pickleball and is already the industry leader of indoor clubs in the USA. Pickleball is the fastest-growing sport in the world, and The Picklr is meeting the demand for the ultimate pickleball experience with an inspiring, athlete-driven brand. The Picklr Australia and New Zealand will be opening its second venue in Sydney in early 2027, offering Northern Beaches & North Shore pickleball players an opportunity to experience The Picklr’s premium pickleball facilities. If you’re ready to work hard and play hard, come and join our team.
Position Overview
The Club Manager will drive the overall success of The Picklr Club. This individual will need to understand all the aspects of running an indoor pickleball facility with specific focus on membership sales, club programming, and backend operations.
Overall Responsibilities
- Membership Sales
- Manage programming schedule
- Manage all staff - hiring, training, scheduling, payroll, etc.
- Understand all software involved with running a club (Playbypoint, Aircall, Hubspot, Wingfield, SWISH, etc.)
- Provided excellent customer service
- Manage all club operational needs
- Manage corporate and private events/bookings
- Attend all assigned meetings and trainings
- Communicate with members, ambassadors, corporate team and staff
Qualifications
- Minimum of 2 years of experience in a management position
- Ability to effectively and clearly explain memberships and programming offerings at The Picklr
- Ability to communicate effectively with team members, management and corporate staff
- Ability to organize and create program calendars and schedules
- Ability to, as needed, create systems to maintain structure and consistency
- Ability to handle multiple tasks simultaneously and maintain composure under pressure in a fast-paced environment.
- Ability to learn new software and train employees • Proficient with basic computer software (Word, Sheets, Excel, Xero, etc.)
- Preferred sales experience of 2 years
- Preferred customer service experience of 2 years
- Preferred knowledge of pickleball community and game play
Certifications
- First Aid / CPR / AED
- RSA
- Police Check
- WWCC
- The Picklr Corporate Certification (certification to be complete after commencement of role)
