Casual Membership Consultant - Altona North
If you’re someone who brings energy into a room, thrives on people, and knows how to turn a conversation into commitment — this is where you want to be.
Set within a busy, high-traffic club in Altona North (1500+ members), this role puts you right at the centre of the action. It’s fast-paced, social, and built for someone who enjoys being on the front line of both member experience and growth.
What You’ll Own
This is a role where presence matters.
You’ll be the person people remember — the one who makes them feel comfortable walking in, confident signing up, and motivated to come back.
Day to day, that looks like:
- Setting the tone from the front — welcoming, engaging, and energising every interaction
- Turning enquiries into memberships through natural, confident conversations
- Showcasing the club through tours that connect people to the space and their goals
- Building relationships that lead to referrals, retention, and a strong sense of community
- Keeping the club flowing — supporting operations and contributing to a team that performs
The Rhythm of the Role
This club runs busy — and this role sits across key peak periods.
You must be available for:
- Monday: 10:00am – 7:00pm
- Tuesday: 10:00am – 7:00pm
- Saturday: 9:00am – 2:00pm
These shifts are essential to the role and not flexible.
The Environment You’re Stepping Into
- A high-volume, high-performing club where results are visible and rewarded
- A team that values energy, standards, and accountability
- A member base that is consistent, engaged, and invested in their health
- A business that is growing — with genuine opportunity to step into more
What You Need to Bring
This role suits someone who is confident, proactive, and genuinely enjoys people.
You’ll stand out if you have:
- Experience in sales, retail, hospitality, or customer-facing environments
- The ability to start conversations easily and guide people towards a decision
- Strong interpersonal skills — you know how to make people feel comfortable, quickly
- A natural drive to hit targets and perform
- Initiative — you don’t wait for direction, you create momentum
- Full availability for the required shifts
- An interest in health, fitness, or lifestyle-focused environments
What’s In It For You
- Hourly rate + super + commission potential
- Ongoing training and development
- A pathway into more hours, full-time roles, or leadership
- Complimentary gym membership
- A team that’s social, supportive, and driven
How to Put Yourself Forward and Apply
If this feels like your kind of environment, we want to hear from you.
Include a short note with your application covering:
- What draws you to this kind of role
- Why you’re strong in customer-facing or sales environments
- Confirmation you can commit to the required roster
We look forward to hearing from you!
