Your new company
An exciting opportunity to join a Government Department who deliver quality services by providing responsive and integrated housing services to Queenslanders. They are currently seeking a AO3 Housing Officer to engage in a full-time temporary contract. The experienced candidate will form part of a dedicated team until April with the possibility of extending, based in Cairns, QLD.
Your new role
As the AO3 Housing Officer your role will encompass basic office administration as well as supporting the team.
- Work collaboratively to respond to customers, undertake customer interviews, make referrals to support service agencies, assess new housing and bond loan applications and rental grants.
- Manage tenancy arrangements, allocations and vacancies, liaising with the community and other housing providers and ensure departmental compliance.
- Conduct home visits to properties and investigate and facilitate the resolution of any tenancy disputes and complaints as well as manage the maintenance of properties and conduction property inspections.
- Monitor and manage outstanding arrears, rent assessments, pay deductions and refunds and actioning sundry debts and collections as required.
- Use Microsoft products and other IT systems to maintain accurate customer and property records and file notes with a high level of accuracy and work output.
What you'll need to succeed
To be successful in this role you will have the below skill set –
- Excellent keyboard skills and familiarity with Microsoft Office suite are a must.
- Demonstrated General administration skills
- Experienced in data entry into spreadsheet, worked with basic Excel formulars, Content Manager or other Records Management System
- Microsoft - Share Point Sites, MS Teams sites, MS Mailboxes
- Must have an eye for detail and accuracy in data entry
- Embrace new challenges and show resilience during times of change and uncertainty.
What you'll get in return
You will gain the opportunity to work with a Government Department based in Cairns, paying an attractive AO3 hourly rate + Super – you will work in a well-established, friendly, and supportive team. Make a difference working in a supportive, collaborative environment.
What you need to do now
If you’re interested in this role, click ‘apply now’ or for more information please contact Grace Dunn at Hays on 07 4049 2969 or email Grace.Dunn@hays.com.au
If this job isn't quite right for you, though you are looking for a new position, please contact us for a confidential discussion and visit our website www.hays.com.au to review our current list of available positions.
LHS 297508 #2977050 - Grace Dunn
