Customer Relationship Coordinator

Your Virtual Partner • Full-time • New South Wales • 1d ago

Job Overview:
New and off the plan property Aggregator is requiring a Customer Relationship Coordinator that will assist customers in their journey of buying properties.

Responsibilities:

Cultivate strong customer relationships creating confidence with all stakeholders to become a trusted advisor to our customers.
Work in alignment with sales team members and solution consultants, to contribute to territory planning and maximise Company exposure within our customers.
Can analyse Build Contracts and information
Contribute to and produce reports, including outlining current and proposed activities, sales forecasts and closing timetables.
Project Management: Ensure campaigns and projects are successfully executed on time and budget
Establishing and managing relationships with external vendors, suppliers, and agencies
Develop and maintain relationships with third-party resources, including vendors and researchers , lawyers, builders
Assign and monitor resources to ensure project efficiency and maximize deliverables
Report project outcomes and/or risks to the appropriate management channels and escalate issues, as necessary, according to project work plan
Manage and maintain Customers build tenders and full follow through Liaise with Sales team, Customers and Our Developers

Qualifications:

Will suit a talented Marketing Person that can build on below responsibilities Certificate Registration In Property(Discretionary requirement)
Bi-Lingual an Advantage
Knowledge CRM, and Office suite
Generate progress reports for clients and senior leaders within the organisation
Can manage Customer Building and Property Purchase accounts from Start to finish Motivated and loves the Property Industry
Min 5 years combined experience in customer service and office coordinator roles